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Langcom Academy official logo - online English and Spanish classes for kids, teens, adults and businesses, official Cambridge, Michigan, TOEFL and IELTS exam center.
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Complaints

At Langcom we want to resolve any issue with our services quickly and directly. If you have a complaint, please follow these steps.

How to make a complaint

  1. Email us at [email protected] with the subject “Complaint”.
  2. Include your full name, email address and phone number.
  3. Tell us which service you purchased (course, classes, exam), the date and your order number if you have it.
  4. Describe the problem and the outcome you are asking for.

We will confirm receipt by email and give you a full response within 15 business days at the latest.

Consumer protection

If you are not satisfied with our response, you can report the issue to the Federal Trade Commission at ReportFraud.ftc.gov or contact your state’s consumer protection office.

Provider details

Langcom — Av. Luzuriaga 971, Huaraz, Áncash, Peru · [email protected]

Complaint form

Type

Internationally Recognized English Training

Langcom is an authorized Cambridge English Preparation Centre and DELE Examination Centre serving students in the United States. Our courses follow the CEFR international standard (A1–C2) and prepare students for Cambridge, DELE, SIELE, IELTS, TOEFL and Michigan certifications.